Freelance IT Process Specialist - Insurance sector - Antwerp

Our client is a leader in his field where the IT department plays a key role in the development of the activities. With a brand-new office based in Antwerp, our client is actively looking for an IT Process Specialist. This position includes people management and international stakeholder management.

Client Details

Leader in a specific insurance niche.



As IT Process Specialist, you will report to the CIO and be in charge of the implementation, registration, management and continuous improvement of core processes within IT.

  • Building a bridge between the different process owners
  • Becoming the owner of IT policy process management
  • Capturing and managing processes
  • Continually improving the processes
  • Making audits (internal/external)
  • Preparing and executing periodic reports
  • Coaching, raising awareness and providing benefits to the IT team and suppliers
  • Broad and in-depth IT knowledge and background
  • More than 10 years of relevant IT experience
  • Continuous improvement is part of your DNA.
  • IT technical knowledge and affinity with contract/supplier management
  • IT production processes and service management are indispensable (e.g. ITIL, COBIT, etc.)
  • Knowledge and experience with BPMN a must and if you have knowledge/experience with MAVIM (or similar) as a tool, this is a good bonus.
  • Knowledge of Scrum, Agile Framework and Kanban methodologies is a bonus
  • You speak Dutch, French and English

Job Offer

  • Long term freelance contract
  • Nice brand-new offices
  • Flexibility
  • Good working environment