A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

For the Managed Cloud Partnership that we have started, we need a Partnership Team to guarantee the predetermined objectives of the Partnership together with the partner.

This team will make the partnership a success, facilitate the implementation of the changed operating model, take the lead in the organizational change management and guarantee compliance with the contract.

To strengthen this team, we are looking for a driven colleague for the role of Delivery Manager.

Your mission:

• Manage the unexpected, define the problem and action plan
• Identify and plan project activities
• Facilitate joint decisions
• Manage the production of the required deliverables
• Develop contingency plans
• Ensure appropriate PXS participation in IT infrastructure projects
• Ensure appropriate Partner participation in IT application projects
• Ensure appropriate interaction between IT teams and external customers incl. BICS
• Monitor Partner performance through guiding, setting up, measuring and reporting about agreed SLAs/KPIs
• Take actions towards the partner based upon SLA/KPI results

Profile:

• Experience on diverse business processes in a wide range of industries
• Product catalog management experience
• Extensive experience in Infrastructure domain and good understanding of business requirements and IT applications
• Good exposure and experience in Process management, tailoring and adoption
• Good communication, analytical, interpersonal and technical skills
• Good experience in Business process discovery and process modelling
• Good experience working with development teams
• Understanding of ITIL processes desired
• Experience on service level management activities
• Knowledge of the methodologies, tools and concepts of quality management
• Understanding of data analysis/statistical methods

Naturally we have a competitive salary package for you. But there is so much more!

• We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
• We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
• We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
• We are, of course, committed to sustainability. What else did you think?
• We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)
• We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
• We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
• And the ever-important work-life balance? We keep it in the right place.

In a nutshell … We offer you a job full of opportunities to grow and learn, a job that will push you forward, as you shape the digital future with us. And in doing so, you might achieve more than you thought possible. Are you a professional who thinks like this? Someone who sees solutions where others only see obstacles. Then you are a talent that can still grow with us. Every day.