IT Manager

Our client is well known in Belgium and is part of a huge renowned group. They are specialists in digitalization and document managementEasy access via public transport (near Forest) will allow you to have a perfect balance between professional and personal life.

You will end up in a company in full change with challenging and innovative projects that will boost your career and help you become the best version of yourself.

A great internal atmosphere, a high degree of autonomy and a lot of freedom define our client, so you will have the chance to work with great colleagues, in a constant good mood and you will be able to make your own decisions.

The job :

  • Monitor and propose improvements for Customer application and IT operational platforms
  • Ensure a good level of performance of the operational platforms and Customer applications
  • Responsible for establishing business relationships to enable efficient delivery of ICT services
  • Establish and monitor with the business the expected Service Levels
  • Measure and report on IT Services
  • Act as team leader, manages priorities and workload, set objectives and evaluate
  • Direct collaboration with operations and development teams to make sure that service level agreements (SLAs) are guaranteed
  • Monitor capacity and resources in a multi-disciplinary environment
  • Ensure a relationship of quality and trust with the internal clients
  • Ensure application consistency, incident management, problem management, crisis management, operational configuration management
  • Communicate about IT services within the organization
  • Plan and schedule operational maintenance and service windows
  • Technical Analysis and report on incident.

Your profile :

  • Technical expertise in Application Management, with knowledge of various files and transactional formats (XML, JMS) and technologies (Rest API, C#, .Net, ASP.Net)
  • Experience with Dashboarding tools (Kibana)
  • IT Service Management experience (ITIL knowledge is a plus)
  • Experience in managing a team
  • Passionate about the challenges and opportunities that technology and innovation bring.
  • You are: analytical, structured, assertive, solution oriented, problem solver, critical thinker, customer oriented, time management.
  • 5 to 10 years proven experience in IT (dev + infra + operation)
  • Written and verbal communication skills.
  • You work autonomously within set objectives, while being comfortable multitasking in a fast-paced environment.
  • Fluent in French and English, a knowledge of Dutch is a plus.

Your future package :

  • A very attractive salary depending on your profile.
  • Car & Fuel card, health insurance, group insurance, meal vouchers, eco vouchers, net expenses, smartphone, phone subscription, Internet.
  • Homeworking 2 days/week.
  • Extensive training opportunities.